Frequently Asked Questions
Answers to the most common questions about our products and policies
Orders & Shipping
How long does shipping take?
Standard shipping within the continental US takes 3 to 7 business days. Expedited shipping (2 to 3 business days) is available at checkout. Orders placed before 2 PM EST Monday through Friday are typically processed the same day.
Do you ship internationally?
We currently ship to the United States only. International shipping is something we are actively working on. Sign up for our newsletter to be notified when we expand shipping.
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to track your package. If you have not received a shipping confirmation within 3 business days of placing your order, contact us at [email protected].
Can I change or cancel my order?
If your order has not shipped yet, we can usually make changes or cancel it. Email us as soon as possible at [email protected] with your order number. Once an order has shipped, we cannot cancel it, but you can return it under our Refund Policy.
Returns & Refunds
What is your return policy?
We offer a 30-day money-back guarantee on all products. If you are not satisfied for any reason, you can return the product (opened or unopened) within 30 days of delivery for a full refund. See our Refund Policy for full details.
How long does a refund take?
Once we receive your return, we process the refund within 5 business days. After that, it may take an additional 5 to 10 business days for the credit to appear on your statement, depending on your bank.
What if my order arrives damaged?
Contact us within 7 days of delivery with photos of the damaged product or packaging. We will send a replacement at no charge or issue a full refund, including shipping costs.
Products & Ingredients
Are your supplements third-party tested?
Yes. Every batch of every product is tested by an independent third-party lab for purity, potency, and contaminants including heavy metals and microbes. We do not release a batch until the results meet our standards.
Are your products GMP certified?
All CoreVita products are manufactured in FDA-registered, GMP-certified (Good Manufacturing Practices) facilities in the United States.
Do your products contain allergens?
Allergen information is listed on each product page and on the product label. Our manufacturing facility processes products that may contain soy, dairy, tree nuts, wheat, and shellfish. If you have severe allergies, review the label carefully and consult your physician before use.
Are your supplements vegan or vegetarian?
Many of our products are vegan or vegetarian. Check the product page for dietary information. Products that use gelatin capsules are not vegan; we note this on the product listing.
Can I take multiple CoreVita products together?
Most of our products are designed to complement each other. However, we always recommend consulting your physician before combining supplements, especially if you are taking medication or have a medical condition.
What does "science-backed" mean?
Every ingredient in our formulas is chosen based on published, peer-reviewed research. We use ingredients at clinically studied dosages, meaning the amounts shown in studies to have an effect. We do not use token or trace amounts of popular ingredients for label appeal.
Account & Other
Do I need an account to place an order?
No. You can check out as a guest. Creating an account lets you view your order history and speeds up future purchases, but it is not required.
Do you offer wholesale or bulk pricing?
Yes. If you are a retailer, gym, clinic, or other business interested in carrying CoreVita products, contact us at [email protected] with the subject line "Wholesale Inquiry."
How do I contact customer support?
Email us at [email protected] or use our contact form. We respond within 1 business day, Monday through Friday.